Since conception, our company has worked to provide a solution for the health and safety of women and babies. Much like you, we have been closely monitoring developments regarding the outbreak of the 2019 Novel Coronavirus (COVID-19).
First and foremost, we want to maintain a safe workplace and encourage and/or adopt practices protecting the health of employees, customers, visitors and others. We are taking proactive steps to address concerns to ensure the continuity of business operations during these uncertain times.
What this means for you, as a valued customer, is that you can expect from us the same high level of customer service and operations that you’ve come to know. One of the essential parts of our support model is that all CCSI technical and clinical staff are provided secure remote access and communication tools using cloud-based software methods in order to accommodate your technical and clinical support needs.
To help reduce the potential exposure and transmission of COVID-19 we have expanded our teleworking strategy to be full time for all employees effective Monday, March 16, 2020.
While we are still traveling to support customers’ needs, all company travel is being monitored closely and limited to a critical need basis.
Finally, all employees have been advised to stay home if they have any indication of illness.
While we navigate through this uncertainty, we are committed to supporting our customers so that you can take care of your patients. To the first responders and healthcare workers at the frontline, we thank you. We need to be strong as a community so we can get through this together.
We are closely following the latest guidelines from the Centers for Disease Control, World Health Organization, and other local agencies. We will continue to monitor the situation and provide updates when necessary.
Please contact us if you have any pending projects.
Please contact Cindy Bell, VP Customer Services, with any questions or concerns at firstname.lastname@example.org.